How We Work
Enterprise buyers don’t hire tools. They hire process thinkers.
Here is exactly what happens before we write a single line of code.
Diagnose the Workflow
Diagnose the Workflow (Before Tools)
Most projects fail because they start with "What tool should we use?" instead of "What is actually broken?" We start by interviewing your team, not selling you software.
What happens
- Interview key operators (not just managers)
- Identify where data gets lost or duplicated
- Audit current tool stack usage vs. reality
Map the Data & Decisions
Map the Data & Decisions
We create a visual map of the "Current State" vs. "Future State." This is usually the first time anyone has seen the entire process in one place.
What happens
- Visual workflow mapping (Lucidchart / Miro)
- Pinpoint decision bottlenecks
- Define "done" for every stage
Decide: Automate, Replace, or Remove
Decide: Automate, Replace, or Remove
Not everything needs a bot. Sometimes the best "automation" is deleting a spreadsheet nobody reads.
The Decision Matrix
Steps that add no value.
Tools that are overkill.
High-volume, low-judgment tasks.
Only Then: Build or Hand Off
Only Then: Build or Hand Off
Once the blueprint is approved, we either build it for you or give your internal IT team a spec they can actually use.
Outcomes
- Implementation of agreed automations
- Standard Operating Procedures (SOPs)
- Training for your team
What you'll have at the end
Ready to see your workflow this clearly?
Let's start with Step 1: Diagnosing the problem.
Book a Systems CallNo pitch. We'll just map what's broken.